FAQ
Shipping Term
Orders leave our studio from Berlin, Germany within one week.
Shipping within Europe: 5-7 working days for the delivery of shipment.
Shipping outside EU: 5- 14 working days.
Packaging and Postage
Fine art prints up to 30x40 cm will be packed flat. Larger items will be packed in square tubes. We make sure all artwork leaves our studio safe for shipping. Postage is calculated prior to payment at the checkout and varies depending on the contents of your order and the destination of the delivery. Shipping will be executed with DHL. Tracking is available.
All orders are packed following COVID-19 safety regulations.
Import Duties / Local Taxes
Possible local charges (sales tax, customs duty) depend on your destined region. These are at the customers own expense.
Copyright
All artworks by ©katrinfuncke. Photos taken by ©chantalbiwersi and ©katrinfuncke.
Return Policy
If you are not satisfied with your purchase you can return the artwork in their original condition within 30 days. The buyer must carry the cost of the return postage. Please note colours may differ due to your screen settings.
How to return an item:
Please write an E-Mail to [email protected] before returning the item. Make sure to include your contact information with the return and provide us with a tracking number. We will make a refund of eligible returns after receiving and checking the condition of the returned item. If a returned item is shipped internationally, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. We are NOT responsible for any return custom charges made. Any charges incurred are the responsibility of the customer.
Transport Damage
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us. All shipments are insured.
Contact Us
Any questions? Feel free to contact us here: [email protected] or through the shop's contact form.